Return & Refund Policy

Last Updated: April 2026

At Lizboyle, we take great pride in the quality of our accessories. However, we understand that sometimes an item may not meet your expectations. Our return policy is designed to be clear, fair, and discreet, reflecting our commitment to your satisfaction.

Quick Summary

• Return Window: 30 days from delivery.
• Restocking Fee: None.
• Return Shipping: Free.
• Refund: Full item value.

Eligibility for Returns

To qualify for a return, items must remain in their original condition—unused, undamaged, and complete with all packaging, tags, and accessories.

• No visible wear or scratches.
• Original packaging included.
• No alterations or modifications.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 48 hours. Include clear photos of the item and packaging. We will arrange a replacement or full refund immediately to ensure your style journey remains uninterrupted.

Return Process

Initiating a return is straightforward and handled with professionalism:

• Email: support@lizboyle.com with your order number.
• Receive prepaid return instructions from our concierge team.
• Pack and send the item securely in its original box.

Inspection & Refund Timeline

Returns are inspected within 1–3 business days after arrival at our studio. Once approved, refunds are issued immediately to your original payment method. Please allow up to 8 business days for your financial institution to process the transaction.

Important Notes

• No exchanges — please place a new order for the desired item.
• Original shipping fees are non-refundable.
• Final sale items cannot be returned or refunded.